Privacy Policy

This Privacy Policy describes how RUCHA HOMES ( “Rucha Homes,” “we,” “us,” or “our”) handles personal information when you visit ruchahomes.com (the “Website”) or otherwise engage with us as a real estate developer based in Shivaji Nagar, Pune, India.

Registered / correspondence address: Rucha Homes, 4th Floor, Ramsukh House, Shivaji Nagar, Pune — 411005, Shivaji Nagar, Pune, India.
Email: info@ruchahomes.com
Phone: +91 98765 43210

Information you provide. When you use our contact form (on the Website homepage or contact page), we may collect:

• Full name
• Email address
• Subject of enquiry
• Message content

Automatically collected data. When you visit the Website, our hosting infrastructure and security services may process technical information such as IP address, browser type, device type, referring URL, and timestamps in server logs. This helps us operate, secure, and troubleshoot the Website.

Anti-spam verification. Our contact form uses Cloudflare Turnstile. Turnstile may collect device and interaction signals to distinguish legitimate users from automated abuse. We receive a verification token from Turnstile when you submit the form; we do not control Cloudflare's independent processing. See Cloudflare's Privacy Policy.

We use personal information to:

• Respond to enquiries about our developments, partnerships, or services
• Operate, maintain, and improve the Website
• Protect the Website and contact form from fraud, spam, and abuse
• Comply with applicable laws and lawful requests

We do not sell your personal information. We use your contact details only for purposes related to your enquiry unless you separately agree otherwise (for example, marketing communications).

If data protection laws in your jurisdiction require a legal basis, we rely on: (a) your consent when you submit the contact form; (b) our legitimate interests in operating a secure website and responding to business enquiries; and (c) compliance with legal obligations.

The Website is designed primarily as an informational site. We do not currently deploy third-party advertising cookies or analytics platforms (such as Google Analytics) on the Website.

Essential cookies or similar technologies may be set by our hosting provider or Cloudflare Turnstile to deliver the site and verify form submissions. You can manage cookies through your browser settings; disabling certain cookies may prevent the contact form from working.

We may share information with service providers who help us run the Website, including:

• Website hosting — to host and deliver the Website (infrastructure providers that process server logs and request metadata)
• Cloudflare Turnstile — bot protection and form verification
• Cloudinary — delivery of images and media assets displayed on the Website

These providers process data on our behalf and only as needed to perform their services. We may also disclose information if required by law, court order, or to protect our rights, users, or the public.

Contact form submissions are retained only as long as necessary to handle your enquiry, maintain business records, and meet legal or regulatory requirements. Server logs are typically retained for a limited period defined by our hosting provider. When information is no longer required, we take reasonable steps to delete or anonymise it.

We use reasonable technical and organisational measures to protect personal information, including HTTPS encryption, input validation, rate limiting on contact submissions, and Turnstile verification. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, where relevant), you may have rights to access, correct, delete, or restrict processing of your personal information, or to withdraw consent where processing is consent-based.

To exercise these rights, contact us at info@ruchahomes.com. We may need to verify your identity before responding.

The Website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.

Our service providers may process data in India or other countries. Where data is transferred internationally, we take steps consistent with applicable law to ensure appropriate safeguards.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Material changes may also be noted on the Website where appropriate.

For questions about this Privacy Policy or our data practices, reach us at:

RUCHA HOMES
Rucha Homes, 4th Floor, Ramsukh House, Shivaji Nagar, Pune — 411005
Shivaji Nagar, Pune, India
info@ruchahomes.com · +91 98765 43210

You may also use our contact page.